The following information was recently sent to Renaissance customers. We want everyone in the DC service area to know that we are open and continuing to provide tuckpointing and exterior masonry service to new and former clients. Here is how we are working, to ensure safety for all...
To all current, former, and future Renaissance customers,
The safety of Renaissance Development customers and staff is our top priority as we continue to monitor the concerns around the coronavirus, COVID-19. We are following the guidance of DC and the CDC with regard to prevention and protection. For this reason, we are going to do things a bit differently for awhile.
As always, you may use our handy online form or give us a call (202-547-2345) to tell us about the project you have in mind and schedule a site assessment. We will then arrange for a field technician to visit the project site but not meet directly with you. The field technician will inspect the area you have described to us, take photos and measurements, etc, and then follow-up to answer questions and discuss details. We can do this by telephone, FaceTime, Skype, or Zoom; let us know if you have a preference. Our goal is to be as thorough and communicative as ever, but to limit face to face contact during this time.
UPDATE JUNE 8, 2020 ... We place a high value on personally meeting and greeting our customers at their homes or properties to review and discuss projects but have been limiting those meetings to phone or online sessions recently. We are happy to report that you now have the option for an in-person meeting again, applying the following conditions:
- Masks will be worn by everyone at the meeting.
- We will practice social distancing during the meeting.
If you prefer we can still conduct a meeting via phone or online.
Be assured, that if any of our staff are the least bit unwell, they will remain at home and another team member will be assigned to your project.
Together, we can mitigate the further spread of the virus AND extend the lifespan - and good looks! - of your old brickwork. Don't hesitate to be in touch if you have questions.
Best,
The Renaissance Development Team
